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10 Questions You Need to Ask Before Hiring Movers

Moving to a new place is like an epic journey to a whole new world and a brand new life.

It sounds like a beautiful dream, but in reality, the moving saga comes with a lot of challenges.

From packing to reloading, finding the best storage space rental for your belongings to knowing the real moving cost, there are a plethora of tasks that need to be completed.

Benefits of hiring professional movers in Singapore

Whether you are relocating to a new city or state, moving to a new place is a messy affair.

Of course, if you are free or like to do things yourself, you can opt for the best van rental in Singapore.

However, with millions of details and tasks, many Singaporeans have no time to micromanage the moving process.

This is why hiring the professional movers is indeed a smart move.

Professional movers eases the workload by leaps and bounds and eliminates the potential for injury.

Peace of mind, safety, affordability, less time consumption and hassle-free move are some of the reasons to hire a professional mover.

It could go horribly wrong if you recruit the wrong moving company.

Before coming up with a decision, ask these 10 questions to the movers to ensure a great moving experience.

The next thing we need to do is to decide which movers is the most suitable for us in terms of professionalism, pricing and the value they bring. We have previously covered many frequently asked questions when hiring movers.

In this article we will go through the 10 key questions you need to ask before hiring a professional mover.

house moving - 10 Questions You Need to Ask Before Hiring Movers

1. Is the moving company properly licensed?

The first and the most important question that you need to ask your mover is whether they have a valid license or not.

Hiring a moving company without investigating about the license may get you into the trouble as many rogue movers in Singapore can make you a victim of moving scams. All professional interstate movers must have a registration number and license.

You might have chosen the best movers; however, it doesn’t mean that it must be operating legally. In some cases, even highly reputed companies do not hold a valid license due to some reason.

For instance, if a company is newly established, the chances are it might be operating under some other name and hence its illegality hasn’t been disclosed yet. So it’s essential to investigate the proper license to stay out of any legal hassles while shifting to a new place.

2. Do the movers have enough experience in your specific type of move?

professional movers singapore - 10 Questions You Need to Ask Before Hiring Movers

The experience in the moving industry and flawless track record are evidence of a successful professional mover.  So be sure to ask whether or not they have ample experience in the specific type of move.

As there are different types of movers to handle various relocating needs, you must learn about different moving companies to choose the one that meets your requirements

Local Movers

If you are moving within the boundaries of the same state, it will be considered as a local move, and you should look for a best local mover. Some local movers consider a move local if the moving distance lies within 50 to 100 miles.

Get connected to movers in Singapore

International Movers

Internation movers handle the relocation of international moves. The estimate for such moves relies on the weight of the inventory.

Get connected to international movers

Commercial movers Singapore

Commercial movers have adequate training to satisfy all business relocation needs, be it a small office, a big corporation, a shop, or a warehouse. If your business is getting a new address, contact professionals who have experience in commercial moving.

Now that you know what kind of movers are there, finding the right one for your specific moving needs should be quite simple. Figure out if they have enough experience to handle your relocation and move on to the next question.

3. What kind of liability coverage do the movers Singapore provide?

This is one of the most important questions to ask while hiring movers Singapore.

Ask whether the moving company is insured and liable for damage.

Find more about the basic liability protection before signing the contract. Look for the movers who provide full value protection that makes the mover liable for the replacement value of any damaged or missing item.

If you want, you can even ensure your valuables based on the cost instead of their weight. Ask the movers to explain all the provisions and differences in the available insurance plans.

4. What are the moving costs and estimates and is there any additional charge?

move cost estimate 900x444 - 10 Questions You Need to Ask Before Hiring Movers

The price matters when it comes to employing a moving company for your relocation. Most of the movers provide their quote by the weights of the goods and your moving distance.

You shouldn’t opt for a company whose quote is based on cubic feet. For long distance move, the estimate must be based on weight while for short distances, the hourly rate is often used.

Moreover, make sure to have the estimate in writing from the moving company.

Also, inquire if there are any hidden costs included in the estimation. Some movers can ask you to pay in mid of moving process, so asking this question before your decision will help you avoid surprises after the move is successful.

Hire a local mover for your move

5. Ask about the movers Singapore insurance coverage

After signing the contract for material handling, the moving company should be liable for any mishaps or damage to the belongings.

If anything goes wrong with your precious materials, the moving company should reimburse you for the same. For this, you must ask the moving companies about the insurance coverage.

Usually, the insurance is based on weight, so evaluate the value of your goods versus what the insurance policy will provide. Inquire whether the company proposes a full value protection or a released value protection.

Insurance Singapore1 - 10 Questions You Need to Ask Before Hiring Movers

Full value protection

It is the most comprehensive plan in which your mover is liable for the replacement value of lost or damaged goods in your entire shipment.

Released value protection

Released Value is the most economical protection as it is offered at no additional charge. However, under this option the protection is minimal, and the mover assumes liability for few items.

Furthermore, before signing the contract make sure to read the complete documents carefully to avoid any issues while placing legal case.

6. What storage facility the movers Singapore have for storing your belongings?

If you are up to a long distance move, ask the company if they provide storage service. Usually, the larger or reputed companies offer storage facilities to their customers to save their time and money.

If you are moving, but your office or apartment is not ready yet, you can take the benefits of the storage facility of the moving company. It will be great if you can visit the storage unit once and check the facilities.

Ask the movers if their storage unit is under constant monitoring and supervision and temperature controlled conditions. This is important because the inappropriate temperature can damage your furniture and other precious material.

7. What about dissembling and packing of items?

Red Sun Movers singapore 2 - 10 Questions You Need to Ask Before Hiring Movers

Figure out whether the moving service of the company is limited to packing, loading, and transportation and unloading. If you don’t have time for unpacking the material and arranging them by yourself, you must consider the moving company that includes the disassembling and unpacking of items once it reaches its destination.

Ask them about the material movement process they will follow and let them explain the dismantling or disassembling process for furniture and other items.

8. How long will the move take?

You must know when you are going to get your belongings to your new destination. So negotiate a definite date and time of the day to receive your belongings.

It may not be possible to predict an exact hour, but you must know when to expect the arrival of your materials to be able to meet the moving truck. In case you delayed on the road for some reason, will the movers arrange additional storage for your belongings? If yes, ask how much they are going to charge for it.

9. What deposits do they collect and what is the cancellation policy of the movers Singapore?

There may be situations that will force you to cancel the move or change the date. So, be prepared to face such scenarios beforehand and ask about the cancellation policy of the moving company.

Find out if you have to pay any deposit and whether it is refundable or you need to cancel the move or change the date. The deposit should not exceed 20 % of the total moving price. The company should reimburse if they fail to perform your move or to make it happen on the agreed moving date.

10. Are they subcontracting the work or doing it themselves?

Many large moving companies subcontract to a smaller company for unloading the material at the new locations. They might act differently from the company that you have hired.

Therefore, you should ask about the entire process in advance to figure out whether they are subcontracting their work. If this is true for the company that you are hiring, ask for the subcontractor’s name and a complete list.

Engage a reliable local mover

A simple checklist for choosing the right movers Singapore

These questions will help you make the right decision. Are you planning to call a representative of the moving company for an in-home estimate? Keep this checklist in handy to ensure you are not skipping any important points to ask the movers.

  • Coordinate with your movers to plan your move in advance
  • Check the reviews and ratings of moving professionals
  • Make a little research to find out do they have legal license
  • Jot down everything that you need to move then provide it to your movers so you can get an accurate estimate
  • Don’t forget to mention any stairs or difficult area that can make a move difficult
  • Ask for a written estimate spelling out all necessary details regarding the move
  • Figure out their method of payment before you accept the estimate
  • Find out more about the insurance to cover damages in case you don’t have insurance
  • Have a clear idea of surcharges and estimates of moving before you sign
  • Keep a photocopy of the estimate handy for your convenience
  • Give the precise information about your location where you will be relocating.

Final Words

There are many things to consider when it comes to relocating. Collecting relevant information is very beneficial in the event of moving house. You just can’t trust any random people to handle your household items. So questioning them can help you know them and their services in a better way.

Moving to a new place is a gargantuan task, and it makes sense to ask lots of questions. Before taking the final call on which movers you want to go with, try to get through every detail.

Ultimately the final decision will be yours, but this questionnaire will help you make a right move.

With these questions, you will be able to judge the potential movers and end up booking right professional movers Singapore for your move.

The moving company that has appropriate answers to the above questions will make the right people whom you can trust with your belongings.

To conclude, you shouldn’t hesitate to put every query that brims your mind regarding the moving process before signing the contract. Happy moving!

Looking for a reliable moving company?

SGHomeNeeds provides a list of reliable home movers in Singapore for you to engage with.  You can find professionals in the following areas:

If your project is customised and would like to speak to a few reliable movers, SGHomeNeeds can also match you to a home mover with your personalised requirements quickly and fuss-free.

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SGHomeNeeds’ vision is to provide comprehensive, unaltered and honest feedback about all home service providers in Singapore. Our platform aims to empower homeowners to select the home service providers which can best suit their needs.

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